Sensory Supports - Tactile Sensory Pillows

Our products come with a comprehensive 12-month warranty, ensuring you can make a confident purchase.

If you encounter any issues with faulty items, please don’t hesitate to contact us for assistance.

Our customer service team is here to help you resolve any problems efficiently. However, please note that we do not offer refunds for items due to a change of mind or improper use.

We appreciate your understanding and encourage you to contact us if you have any questions regarding our warranty policy.

Shipping will be calculated at checkout.

Please Note:

We do not deliver to Parcel Lockers or P.O. Boxes.

The expected shipping date for your order is approximately four weeks from the date of your purchase.

Our products are generally covered under the Core Supports Purpose Category –
“A support that enables a participant to complete activities of daily living and enables them to work towards their goals and meet their objectives.”

We are categorised as “low risk” and “low cost” AT (Assistive Technology) or Consumables under the codes:

0103 - Assistive Products for Personal Care and Safety - (Code# 03-040000919-0103-1-1)
0112 - Assistive Equipment for Recreation.

For more information on NDIS Self Managed, please click here. 

For more information on NDIS Plan Managed, please click here.

For more information on NDIS Education, Medical, or Funded Purchases, please click here.

Taking care of your weighted blanket is essential to ensure its longevity and maintain its quality. While hand washing is generally recommended for weighted blankets, some models may be machine washable. Here are some important tips to follow when machine washing your weighted blanket:

Use a Gentle Cycle: If your weighted blanket is machine washable, select a gentle cycle on your washing machine. This will help to minimise the stress on the blanket's fabric, prevent excessive wear and tear, and maintain its overall quality.

Use Mild Detergent: When washing your weighted blanket, opt for a mild detergent that is free from harsh chemicals or additives. Harsh detergents can potentially damage the fabric or affect the weighted fill inside the blanket. Choose a detergent that is suitable for delicate fabrics and sensitive skin.

Avoid Bleach or Fabric Softeners: It's crucial to avoid using bleach or fabric softeners when cleaning your weighted blanket. These products can break down the natural fibers, cause fading, and affect the weighted fill. Stick to gentle detergents and avoid any additional additives to preserve the quality of your blanket.

Properly Dry the Blanket: After machine washing, it's essential to dry your weighted blanket properly. Avoid using tumble dryers on high heat settings, as this can damage both the fabric and the weighted fill. Instead, choose to air dry your blankets, either in a well-ventilated room or on a clothesline. It's important to follow these machine washing tips to maintain the quality and longevity of your weighted blanket.

By being cautious and using the proper techniques, you can ensure that your blanket stays clean and fresh without compromising its performance.

How to Extend the Lifespan of Your Weighted Toy: A Step-by-Step Guide, click here for more details.